ddickenson
IS-IT--Management
I have a new system that I've connected to our CS1000 with TIE trunk. We have had an autoattendant running with the ability to thru-dial any extension while the message is playing. I've recently started transitioning some of these numbers over to the new switch. Since they share the same DN ranges I've had to put in Distant Steering Codes into the original switch to route these calls to those sets over to the new switch. This all works well with regular set to set calling but I've been notified that our thru-dial isn't working with any of the 20 or so numbers that I've changed from sets to steering codes. Is there something else I need to do with my call pilot to allow it to use DSC? These are the same numbers that worked prior to adding this new switch so they have worked with the restriction list in callpilot prior to being outed and made into steering codes.
Does anyone have any idea what I'm missing? Surely there's a way to thru-dial anything that you could dial from a regular phone set right?
Does anyone have any idea what I'm missing? Surely there's a way to thru-dial anything that you could dial from a regular phone set right?