If it's a T1, then the PBX cannot send outbound CID info - you're dependant upon the carrier to do that - so you're at their mercy. If it were PRI, things could be different...
Mike
Agree with above. If this is a standard Robbed Bit Signaling T1, almost every CO switch out there can divide it into 3 different trunk groups (presumably 1-8, 9-16, 17-24), and assign a different outbound caller id to each trunk group. Then, on inbound, the numbers would be pointed to each trunk group. In the PBX, you would set it up so that each company accessed the proper set of channels for outbound, and that the phone numbers coming in on each set of channels went to the proper place. If it's a PRI, then you the PBX can send the caller ID desired, and it should work fine.
Most of the time, the name lookup is done at the terminating end based on the CLID phone number. So, if you put different names in LIDB for the 3 different phones numbers to be sent, that "should" solve the problem. The times it doesn't solve the name issue is if the terminating CO is using old data (it costs to do updates), or if the CO is allowing the name to be sent from the CPE, which is rare, but not unheard of. Either can be fixed with a call to the CO to block the name, and force a LIDB database lookup.
I agree with HarrisD1200... you need to call the lec/clec that provides the DID service, and ask them to change the 'name' for each of the DID's in question, if they're willing to do so. (again assuming service in the US)
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.