I found this to be a great help and thought I'd share it.
I had set up our Exchange 2000 server to send copies of NDR to my email address. Early Tuesday morning when I came in to work and checked my mail, I had several undeliverable emails because of bad email addresses. By looking at the subject lines, I was suspicious that a new virus may have come out so I checked Symantec's website and found out that a new virus was indeed out.
Because of the early warning sign I got with the NDR emails, I was able to force our server to update the virus protection earlier than we have it scheduled and was able to get all of our 200 Pc's protected before we started getting the virus in to valid emails around noon. Without the early tip off, there is no way I would've been able to get everything updated before users started clicking on attachments!
I have also found the NDR emails helpful in troubleshooting non-delivery problems to other servers and get it corrected before the user is aware of any issues.
I hope this is useful to you as well!!
I had set up our Exchange 2000 server to send copies of NDR to my email address. Early Tuesday morning when I came in to work and checked my mail, I had several undeliverable emails because of bad email addresses. By looking at the subject lines, I was suspicious that a new virus may have come out so I checked Symantec's website and found out that a new virus was indeed out.
Because of the early warning sign I got with the NDR emails, I was able to force our server to update the virus protection earlier than we have it scheduled and was able to get all of our 200 Pc's protected before we started getting the virus in to valid emails around noon. Without the early tip off, there is no way I would've been able to get everything updated before users started clicking on attachments!
I have also found the NDR emails helpful in troubleshooting non-delivery problems to other servers and get it corrected before the user is aware of any issues.
I hope this is useful to you as well!!