The System Cannot Find the File Specified 2

[klh456]

We have recently started seeing this error message when a user starts Notes:

"The system cannot find the file specified."

If they click OK the message goes away and LOTUS Opens fine. We are using the 5.0.11 client and 6.5 Domino server.

I have examined the notes.ini file to see if there is any "file" referenced there that is not on the hard drive but can find none.

Has anyone seen this issue before?

 

[cmv131]

We had a user with the same problem. We ended up having to uninstall and reinstall notes on his PC.

Though I have also seen references to this error with Mcafee 8 and the NCDAEMON file on the PC. I believe you might just be able to replace that and make it work

 

[MarkhP]

Try renaming the bookmark.nsf file bookmark.old and starting Notes again. It will create a new .nsf file. You can put the original back if this doesnt help.

 

[klh456]

Mark

I had a bookmark.nsf and a bookmark.ntf. I renamed both and it created a bookmark.nsf file when I restarted. However, I still get the error message.

How about the cache or desktop5 files? Any possibility they are the problem?

CMV131

Please elaborate a little on the McAfee 8 and NCDAEMON. We do have McAfee 8 on these machines although I would have to do a check to see if all of those machines are getting the error. I do not have the email checking enabled on McAfee.

I have tried reinstalling Notes and it does not help. Also it happens on brand new installations as well.

I am willing to try anything. Interestingly I just installed the 6.5 client for someone and they do not get the message.

 

[MarkhP]

If you have reinstalled the client from scratch (no old files left in folders after uninstall) and you still see this, I would guess that the file at issue is server based (or referenced in server config somewhere). If you installed Domino 6.5 on the server, the chances are that some template files for Notes 5.x are missing from the server?

 

[klh456]

MarkhP

Thanks for the response. The Domino server was upgraded to 6.5 last week. We have been getting the error messages on clients for months. I have reinstalled from scratch on some machines and deleted all related files. And, as I said earlier this also happens on brand new installations.

I really wonder if it is some connection between McAfee 8 and Lotus because I do believe the problem started when we began migrating people to McAfee 8.

I will probably upgrade my client to 6.5 this week so will see if that resolves the issue.

 

[HotStu]

Try this article:

http://www-10.lotus.com/ldd/46dom.nsf/0/bfcb4d1af589f06185257052004d3227?OpenDocument

It says:
Removing the following two lines from the C:\Lotus\Notes\notes.ini file made the problem go away:
AddinMenus=NCMenu
EXTMGR_ADDINS=NCExtMgr

Interestingly, these two files are added by McAfee v8.

This worked for me.

 

[klh456]

HotStu

Thank you so much! It worked perfectly.

Karen

 

[andreidomino]

Same error message is shown if you use HTML signature and some any of the files referenced in the HTML (or HTML file itself) can not be found.


/Andrei Kouvchinnikov

http://www.botstation.com