(edit). Warning: This is very long. I really got carried away and enjoyed writing this piece. I hope it is enjoyed by those who read it. (end edit)
OK, Radiohead (excuse cheap joke!), I think, if you look around the average IT department, that what you describe is how things currently are.
Things are gradually moving towards the Citrix way, and so the scenario you describe will soon become a thing of the past. No longer will someone be able to wave a piece of paper labelled "MSCE" or suchlike, and get a job in IT on that alone.
I hope I will not be severely chastised for shameless plugging, but here is my vision;
With the Citrix solution, the need for desktop support will decrease substantially. Systems administrators and network administrators roles will blur so that the distinction will be minimal. Database administrators will become more specialised in their roles, it is true, but they will be able to concentrate on the task in hand - solving the complex problems involved with large relational databases - rather than wondering whether there is a machine or network problem. The same goes for software engineers.
End users will benefit greatly too. Instead of having to pay $400 for the latest Office suite, it can be rented over the internet. With the advent of 0800 ISPs, on-line time costs nothing, and the only costs are incurred as you use the software. If you use it a lot, you pay more. Just like gas. Plus any updates are done for you.
Home PC crashes will become a thing of the past, too. When all software is run from the internet, not the local machine, there will be little but hardware failure to bring a PC to its knees.
Software companies will benefit, too: If the software is run over the web, stored on the company's servers, the risk of piracy is hugely reduced. The benefits from this can then be passed onto the consumer.
Mobile communication will be revolutionised: Imagine checking your e-mail or browsing the web - or working on an important office project with live data - from a beach, via your hand-held device, your mobile phone or one of the "next generation" communicators, which combines the two.
This is not some Utopian dream. This is what can be done NOW with Citrix technology.
I'm not a salesman or a company representative, just someone who works with this technology and sees a real future for it, professionals who adopt it, and its customers.
If you want to get ahead in IT, learn this technology. There are companies in London offering £50-100k for good Citrix admins. [sig][/sig]