The body of email messages are...........

[jdnorris]

not showing up for a particular user. Any suggestions?

 

[Jules166]

Was it an email sent from an Outlook user?
Jules

 

[terry712]

move tick to html

 

[jdnorris]

As of right now I dont have that answer. If it were what do I need to do? Its a very important message for the user.

 

[Jules166]

I find it's usually changing the default read setting FROM html to plain text not TO html.

Jules

 

[LawnBoy]

...whereas I find it's usually the other way around, turn on html.

 

[Jules166]

To think more abou tthis, ours are usually replies to emails that we can't read which might be why it's the other way around!