terminal services 1

[FlashUK]

Can someone help please, I am currently supporting users who are using terminal services in a windows server 2003 environment.

When trying to drag emails from outlook to a mapped network drive (another win 2k3 file server) the following error message appears "not enough storage is available to process this command".

However if the user just goes down the file - save as route, everything works ok?

This is becoming very annoying a reboot seems to cure this, however it is not always convenient to kick all of the other users off.

Thanks in advance

 

[Smorgan11]

have you checked the user permissions

 

[ascotta]

You know I am constantly surprised by this action. I keep asking why, and still get no satisfactory answer as to why anyone would want to do this.

Perhaps you can tell me ?

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[FlashUK]

The user permissions are OK, given that it works for a little while after a reboot.

As to the question why would anyone want to do this. . . .err. . .because it is quicker! Drag and drop is a very useful tool for numptie users!

 

[ascotta]

Why are they copying e-mails to files, when they can keept them in lookout or personal folders. Always beats me.

I like numpty, it kinda tells it all.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[FlashUK]

In the industry that i work in, it is essential to keep emails as an audit trail, these must be kept in a central location accesible to all users globaly.

But thanks for your helpful advice anyway, i feel liberated, enlightened and keen to start a new day. . . .

 

[Castor66]

Er - public folders???

 

[ascotta]

Aha I understand.

And I know a way to do that with exchange ! Its a bit convoluted but it can be done.

[blue]Arguably the best cat skinner around ! [/blue]

Cheers
Scott

 

[FlashUK]

Guys,

I am appreciative of your insights into the marvel of exchange, however we seem to be going off on a bit of a tangent.

I am looking for a solution to my original post, not inventing a whole new working process.

Just for the record the emails are kept on the file server within folders pertaining to different jobs along with all sorts of other information and various files of different formats.

 

[ShackDaddy]

This is one of the boogiemen of Outlook. I've heard that this is a known, unpatched problem for Outlook2003, but that it doesn't happen in OutlookXP. I don't know if this is true. I've also read that it has to do with caching, somehow.

Someone else claims to have fixed it by deleting and recreating user profiles, but when this affects everyone, I doubt that's a solution.