Terminal services session recovery

[bawa63]

We use terminal server extensively. Sometimes when a session hangs and a user reconnects immediately, he gets back into the same session he in before the crash. Sometimes a new session is started and the old session is active indefintely on the server. If i go to admin tools and TS manager, i see some of these sessions there. Is there any way to gain access to these sessions and save some unsaved files that may be open there? Thanks

 

[fs483]

If you yourself login from TS, you can right click on the disconnected session and select Connect. You however need to know the disconnected user's password. This method doesn't work if you are in console mode on the server.

 

[jmturner]

assuming the user allows a reasonable time before retrying, why else would they not reconnect to the old session? This only affects some and not all users on a clients network.

any ideas?

 

[bawa63]

Many a times, i see the user being reconnected to a new session while keeping the old session active.
Very few times they seem to reconnect to their old sessions.

 

[fs483]

I usually configure my settings to allow idle time 30 minutes or 1 hour before disconnect and then set End disconnected session after 5 minutes. So normally after 5 minutes of disconnection, the user should get a new session. I monitor pretty much constantly all my servers that run TS... and manually kill any disconnected session that don't die after a while.

 

[bawa63]

I canot set idle times and disconnect session times because we use great plains. If it is not exited properly, the transactions give a lot of problems and fixing them later is a hell of a job. Also users get locked in GP. I have to leave those settings at "never" because users are users (morons of highest order), they will never log out when they leave for the day or leave for lunch or anything and then all heck breaks loose when the Great Plains sessions just disconnect.

 

[n0bytes]

Hey Bawa63,

Take a look at these solutions:

http://www.experts-exchange.com/Operating_Systems/Q_21127255.html