terminal server client issues

[balvey27]

we have a building that is having issues with about a dozen of the 40 total users being kicked out of terminal server client randomly throughout the day. No pings are being lost to those users, so we don't think it's a switch or network issue. It's consistently the same users though, and it could be during active session or after they have inactive for 5 minutes or 40 minutes. It doesn't seem to be a pattern of inactivity. Any thoughts?

 

[TechyMcSe2k]

do you have any load balancers in the mix? A session refresh could hop from one to the other if you do and lose that connection. Are the Termianl Servers on any kind of clustering? NLB?

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[balvey27]

No load balancing or clustering. They are virtualized servers though.

 

[CAPPBC]

Did you check the logs in the virtual server and host?

 

[balvey27]

I know that they've checked the event logs on each terminal server but they don't show anything abnormal. I would hope that the admins have checked the logs on the host server as well, I will ask though, thanks.

 

[TechyMcSe2k]

Check this out...it may help or explain some of your issues.

http://terminal.servebeer.com/php/flaky_connections.php

________________________________________
Achieving a perception of high intelligence level can only be limited by your manipulation skills of the Google algorithm!