bmcgrathPIX
MIS
I have a serious problem, and i unfortunately am not a UNIX guy, so please have mercy...
We have a VAR that supplies us with an application package that runs on SCO openserver 5.06. Out useres use terminal emulators (J River DejaWinT, Transoft UGI) to connect to the SCO box via telnet sessions. Users at our remote offices (which are connected by VPN, but Cisco is adament that the WAN routers and such are not the cause of this) are noticing that something is disconnecting their session when they leave it idle for a while, say an hour or more. I cannot pinpoint if this happens exactly in a hour, but i think it may be somewhat random.
Can anything in SCO be made to do this? Our VAR says no, but i would think something could make this happen. This all seems to have started when that VAR did a migration to a new server..leading me to believe it could be SCO, as it is the only thing that has changed.
Your help would be appreciated beyond belief!
Help me prove that VAR wrong!
We have a VAR that supplies us with an application package that runs on SCO openserver 5.06. Out useres use terminal emulators (J River DejaWinT, Transoft UGI) to connect to the SCO box via telnet sessions. Users at our remote offices (which are connected by VPN, but Cisco is adament that the WAN routers and such are not the cause of this) are noticing that something is disconnecting their session when they leave it idle for a while, say an hour or more. I cannot pinpoint if this happens exactly in a hour, but i think it may be somewhat random.
Can anything in SCO be made to do this? Our VAR says no, but i would think something could make this happen. This all seems to have started when that VAR did a migration to a new server..leading me to believe it could be SCO, as it is the only thing that has changed.
Your help would be appreciated beyond belief!
Help me prove that VAR wrong!