Teleworker - No speech transmission

[Darby123]

Hi All

I'm getting a bizarre issue when setting OXP to work as a Telecommuter client.

The IPO is on V9.1 and running Gamma SIP trunks

If I set my OXP to works as a telecommuter and enter in an external telephone number the call is not sucessful.

The inbound call gets presented to the OXP client, the destination number rings but on answering the call, the inbound call still hears a ring tone then hits VM after the user time out setting, the internal user gets disconnected.

Both Internal and Outbound calls are fine.

Any help would be apprieciated.

Thanks

Mark

APSS
PASMI

Aastra Accredited Expert

 

[derfloh]

Are RTP Keepalives enabled?

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[Darby123]

Yes RTP Keepalives are enabled

Scope - RTP
Periodic Timeout 10s
Initial keepalives - Enabled

APSS
PASMI

Aastra Accredited Expert