Hello
We have a UCP100 installed with 14 SIP Trunks and around 30ish LIP handsets. The customer wishes to offer a telephone survey at the end of every call. A simple question that will ask the caller to rate the service of their call in to the business. Does anyone know of a company/product or service that can do this? We need to be able to have a simple monthly report from the survey call too.
UK Based.
Cheers
We have a UCP100 installed with 14 SIP Trunks and around 30ish LIP handsets. The customer wishes to offer a telephone survey at the end of every call. A simple question that will ask the caller to rate the service of their call in to the business. Does anyone know of a company/product or service that can do this? We need to be able to have a simple monthly report from the survey call too.
UK Based.
Cheers