telephone directory synchronization

[AKskier]

I am changing out our office 3300 with release 8 software to a new 3300 MCD4.0. I transferred the licensing from the old one to the new one and I am trying to restore the database from the old controller to the new one. It appeared to be working but after a couple of minutes I got an error “telephone directory synchronization mismatch”. I believe when I initially fired up the new controller I selected SDS when I should have chosen OPS manager for directory sync.

Two questions—

First--will this even work, given the software differences?

Second—if it will work, how do I change the directory sync to allow me to move forward?

thanks for the help

 

[kwbMitel]

OPS and the new RDS (Remote Directory Sync) are incompatible at the DB level. The only way to go back is to restore from a DB prior to the change.

Good Luck.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[AKskier]

well, that's a bummer.

 

[kwbMitel]

Not exactly the vernacular I would use were I in your shoes, but it will suffice

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[BrantN]

Actually what you need to do is do a full install to the 3300 this time select ops then run the restore then you can migrate to the new data distribution. If you are in a clustered environment you must have all controllers on MCD before the migration.