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Telecommuting issue

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saspurs

MIS
Sep 5, 2000
19
GB
I am trying to set up telecommuting to enable a user to remotely dial in and change the call forwarding destination.

So far I have set the telecommuting extension
I can dial into it and receive dialtone but as soon as I enter the fac for call forwarding the line goes dead or flatlines.

To me it sounded like a permissions issue but can’t see anything that would restrict it. Does anyone have any ideas of what could be causing this.

Many Thanks
 
You also must enable the below options in class of service:

Extended Forwarding All
Extended Forwarding B/DA

Hope this helps
ED

1a2 to ip I seen it all
 
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