edemiere
How does it make you feel that with the Release of Windows NT, Windows 2000 AND Windows XP that SP1 was already being developed and worked on when the OS went to the software press?
Kinda sad, but that's the world we live in. At the end of the day, Microsoft is a Business. The bottom line is turning a profit and making money, the same as it is for any Business. As long and we live in a capitalist society where making money is king, this is the way it's gonna be.
That doesn't strike you as wrong, poor planning or just down right shady? Charge me $150 for a new copy of an OS so in a month I can spend half a night choking up my bandwidth with patches, which at times, do break more stuff than they fix?
At lease they provide the fixes for free. I bought a car once, the head gasket went thru' no fault of mine, after I'd been to the garage complaining that something wasn't right in that area, (not being a mechanic I couldn't say what exactly was wrong and they wouldn't look for it). However, I ended up paying in the region of £1000 to carry out repairs. Never, and I mean never, having suffered a problem from a Windows patch I am eternally grateful that Microsoft identify and correct the problems with their software. If the garage had done the same with the car I bought I wouldn't have been out of pocket for the months that I was.
To me, although I wish that every product I bought was without fault, I know most of them are not. I'm happy that at least one company I make purchases from provide free and accessible fixes for problems with their product. In my experience, Microsoft are far better a company than most in this manner. Other peoples experience may give them a different viewpoint and that I can accept, but I don't accept that Microsoft stand out as a company selling shoddy products, there are merely one of thousands it's just the luck of the draw in how much experience you have in the companies whose products you buy sometimes.
What I'd really be interested in is a league table of companies representing the balance between units sold and complaints/issues received. Until we get one I doubt any of us can truly say how bad Microsoft are. Remember, we work in IT, and most of our days are spent working with MS products. What other products do you have such regular and repeated contact with other than Windows?
Rhys
Be careful that the light at the end of the tunnel isn't a train coming the other way.