Tech_Advice

[franklinkrane]

What will be your advice to a newbie in the world of Avaya/pbx configurations, what must i he know and what materials will you recommend?

Thank you.

 

[IPGuru]

1) attend the manufacturers authorised training course.
2) ensure you are familiar with Data networking
3) Attend the manufactures authorised training course
4) study all published documentation & guides (Avaya has very good IPO Docs)
5) attend the manufacturers authorised training course.

I know 1, 3 & 5 are the same but it is so important I felt it worth repeating.


A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[mojoputter]

And if you have a chance to get some hands on training with a qualified tech by your side, that would help immensely.
Nothing better then on-the-job training

 

[bbaits25]

Agreed with mojoputter! I just started working a with a few techs and learned on the fly, that got my feet wet the best. I wouldn't mind going to some vendor authroized training.

 

[smokinjoe2938]

having a small lab pbx to train with would help you as well.

 

[resicom]

Buy your product from a vendor with good tech support. Have had good luck with Jenne. Taking a certification course from, like recommended above, is also a great way to get to know the guys and make some new contacts.