Hello there,
In my workplace, we have a Panasonic KX-TDE600 PBX, bought in 2014. It worked well until last year, when it started to suddenly shutdown. After the PBX turn off, we could turn it on in the next second, but it didn't last, turning off again, but, when we turn on on the next day, it worked well until the afternoon, and that was the cycle.
So, the diagnostic was the PSU. We changed the source in october/2017. It worked well for four months, and now we have the same problem.
Whats happens is that the old source works well when disconnected, it is not damaged, apparently.
Our maintenance service told us to change the source again, but I'm afraid that the problem will be solved just for a while, besides the cost.
The PBX configuration: PSU, two DHLC8, one ECSLC24, one ELCOT16, one E1 and the main processing card, IPECMPR, It is plugged on a UPS.
About our tests: the problem still happens when DHLC8 and ECSLC24 cards are disconnected, and, also when ELCOT cable is disconnected.
Two different companies came to repair but couldn't tell us the problem with sure.
I'm sorry about my English, but I hope someone here had the same problem and could help us. Any help is
In my workplace, we have a Panasonic KX-TDE600 PBX, bought in 2014. It worked well until last year, when it started to suddenly shutdown. After the PBX turn off, we could turn it on in the next second, but it didn't last, turning off again, but, when we turn on on the next day, it worked well until the afternoon, and that was the cycle.
So, the diagnostic was the PSU. We changed the source in october/2017. It worked well for four months, and now we have the same problem.
Whats happens is that the old source works well when disconnected, it is not damaged, apparently.
Our maintenance service told us to change the source again, but I'm afraid that the problem will be solved just for a while, besides the cost.
The PBX configuration: PSU, two DHLC8, one ECSLC24, one ELCOT16, one E1 and the main processing card, IPECMPR, It is plugged on a UPS.
About our tests: the problem still happens when DHLC8 and ECSLC24 cards are disconnected, and, also when ELCOT cable is disconnected.
Two different companies came to repair but couldn't tell us the problem with sure.
I'm sorry about my English, but I hope someone here had the same problem and could help us. Any help is