TDE600- SENSOR TO ICD GROUP CALL

[OmegaSolutions]

We have a customer with a TDE600, there is a option card with sensors installed.
We have door reed switches connected to the sensors.
The idea is after hours when a door is open, the wireless handsets (10 of them) should all ring at the same time and display what door is being opened.
If the call is not answered, we need to ensure that it is logged on the wireless handset.

Currently we have been given the following workaround:

1) Door is opened
2) Analog extension is tripped and looped into a CO port (physical connection)
3) CO port is set to an ICD group
4) The wireless handsets display the line # and ICD group name
5) THE CALL IS NOT LOGGED IF MISSED OR ANSWERED
I’m being told that the call is not being logged as there is no call display information being sent over. However the analog extension is setup with the doors name.

I don’t under stand why the sensor does not provide an option to dial a ICD group directly, however the door phones allows this.
Can you please help us think outside the box for any other solutions?

 

[obtsystems]

There is no way to get the sensor to call a ucd group. You’re work around is probably the best way. I had that issue and had to strap all 4 sensors input to trigger 4 phones as I did not have an analogue line card

Where are you trying to log the call. If it calling a group through the slt to the CO you could have a missed call log key for that group on the phones

If on a call loggers you should be able to report from the co/icd group

 

[OmegaSolutions]

So the wireless DECT handsets should have a log of the missed ICD group call?
Can you provide some instructions on were to find them? We spent countless hours so far on this !!

Also, you had a reply on the below post regarding coils, is this something you tested or can provide more clear instructions?

https://www.tek-tips.com/viewthread.cfm?qid=1794718

THANKS !