TDE600 - Ring desk phone and cell phone simultaneously

[billymayshere]

Currently working on a Panasonic TDE600 system. I want to have it set up so that outside callers that call my extension rings my desk phone and my cell phone.

I have it working with ICD groups and portable stations, but there is one problem - the Overflow No Answer setting does that work. Instead of redirecting the call to the desk phone voicemail it goes to the auto attendant with a generic greeting.

Is there a way to properly set this? Please note that I can't enable intercept to mailbox (might not work out for me anyways since I'm using ICD groups and want to redirect to desk phone voicemail).

 

[obtsystems]

if you want it to go to your desk voicemail you will have to ring your desk phone first, if you point your number to your desk phone then you put a intercept of 1 second on your phone with destination your ucd group, it will ring your phone for 1 second then jump to the group. if the group overflow is the voicemail it will send it to your phones voicemail.

for calls to ring your cell phone at the same time as the desk you will need enhanced license (you may already have that since you did not say that part did not work.)

 

[tobeage]

You not only need the enhanced license but you can only twin your cell with your keyset if you are using PRI or SIP. POTS lines wont work.

 

[obtsystems]

you do need the licence if you want both to ring at the same time