no: not on the system just point a ddi to to the remote maintenance port.you will need an ISDN modem for your pc (or laptop ) as you must call system from an IDN line.
'no: not on the system just point a ddi to to the remote maintenance port.you will need an ISDN modem for your pc (or laptop ) as you must call system from an IDN line.'
Well i route a DDI TO EXT 699.
My PC is connected to So Bus of the ISDN modem?? I am asking that because my PC has serial and analogue modem ports.
Thanks.
To add on them horrible sites that do not have a spare DDI.
You get then enable CLI Routing in your DDI Table/DIL table.
As long as your releasing CLI and they recieve it you can then put your number in the Speed dial table with the 9 infront of the number and then point it to 699.
The above may not be suitable if your setup only releases the one outgoing number in case you need to actually ring them. I am lucky enough to be behind an Avaya IPOffice where I use a prefix which then sends out a specific CLI from our site.
OR another way that has really got me out the cr&p is to do a *7102699# (call forward all) to a handset that has a DDI pointing to it.
ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)
Using CLI routing is worth a star - It never occured to me. I've had to program a "break" button and routed the call to x699 from that. You have to ring the customer to get them to put the system in to break...
Using CLI is loads neater
Take Care
Matt
If at first you don't succeed, skydiving is not for you.
I've started using wireless broadband cards for our trainees. We give them a laptop and a wireless card and send them to jobs. They connect up and do everything they can an if it gets tricky, I just use PC anywhere to remote control their laptop and finish the job from the office. Easier than driving all over the state, send them out and do the rest from the comfort of my office.
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