TBS Costing

[wingleaf]

Hi to All,

What should i do if i already changed the carrier pricing template and in order to take effect the new price.

Thanks.

 

[tnphoneman]

Nothing unless you want to recost the calls that are already costed.

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[wingleaf]

Hi tnphoneman,

Thanks for the reply, but how do i recost the calls that are already costed?

thanks.

 

[dj4020]

The Cost Status field must be changed from 1 to 0 then you can recost your calls. Problem is I don't remember how to make the changes.

 

[dj4020]

I remembered open the Telecom Billing System then select edit then from drop down click on Call Database which opens the Call Record Editor then select the Cost Status Column which selects all records then Click on Records then select reset Status.