averageidiot
Technical User
Been looking for a while now to see if this is possible?
The client already has TAPI enabled and can dial out via the computer, they have an outbound sales call center who work off the back of a Microsoft access database and would like to be able to click the phone number and this pops up into the TAPI Dial-er (similar to outlook dial)? Im assuming this is possible as it already works with an existing Microsoft product? i just cant find any information on getting this to work?
any help or direction greatly appreciated.
The client already has TAPI enabled and can dial out via the computer, they have an outbound sales call center who work off the back of a Microsoft access database and would like to be able to click the phone number and this pops up into the TAPI Dial-er (similar to outlook dial)? Im assuming this is possible as it already works with an existing Microsoft product? i just cant find any information on getting this to work?
any help or direction greatly appreciated.