johnnyasterisk
IS-IT--Management
Ok I have a very weird issue with tapi 2.3....
I have an application that runs on every agents desktop presenting them with the callerid for each call. On the tapi server when looking at Julmar and monitoring a line the events are sooooooo slow.
For example a call might actually come in and be answered by an agent but it takes julmar a good 1-2mins to update the status to connected. Then once the call ends julmar is saying its still active. So the events are soooo slow. This was working fine until recently however nothing has changed on tapi.
Can there be anything else causing this? PDC Server Communication / Symposium Communication?
Has anyone ever experienced this?
I have an application that runs on every agents desktop presenting them with the callerid for each call. On the tapi server when looking at Julmar and monitoring a line the events are sooooooo slow.
For example a call might actually come in and be answered by an agent but it takes julmar a good 1-2mins to update the status to connected. Then once the call ends julmar is saying its still active. So the events are soooo slow. This was working fine until recently however nothing has changed on tapi.
Can there be anything else causing this? PDC Server Communication / Symposium Communication?
Has anyone ever experienced this?
