Tannoy

[Planetmaker]

Does anybody know a way of creating a tannoy service to broadcast out to all phones or just a select few?

95% of our 2000 phones are single line 7911/12's.
It is needed for making emergency announcements.
Previously I have heard people stating they have set the second line on 7941's to auto answer - but we have no second lines.

How would I do this?

Thanks in advance for any suggestions.

 

[whykap]

You need a third party product to do that. IPCelerate or Berbee are the best out there. You can't broadcast an announcement native to call manager.

 

[Planetmaker]

Bummer. I'd have thought that a call originated from a nominated number maybe able to force a group of selected exts to auto answer. Is this what IPcelerate and Berbee do??

Thanks for the info by the way.

 

[paulw001]

Only have experience with Berbee (Informacast).

This basically is a store and forward solution. It records the messages and then uses multicast to send out to devices (based on the DN / device pool). We use the IP Speakers that they sell, but it can be done to phones too (be careful of folks on headsets - it can be quite loud if not setup correctly!).

 

[iptuser]

How about using force barge or maybe MPPL ? to force a call onto the user ?

 

[Planetmaker]

Thanks for all this, can the force barge be made to connect the call to the phone speaker?

 

[whykap]

if you are trying to announce only on ONE speaker phone then the auto answer will work. I don't know about the barge as it is not the purpose of that feature. You'll have to try it but I doubt it.

My understanding is that you are trying to broadcast an announcement over all or several phones. If that is the case then you need a third party product like the ones suggested above. Trust me on this as othewise you are just wasting your time.