Hi there.
I would like some help with what I believe is a Meridian Option 11 system.
I have 'taken over' the system from another employee who left but have no experience at all of this system.
I have all the manuals but do not know where to start.
I want to do a couple of things:
I have one extension number that when it is busy it forwards the call to another extension. I think this is the HUNT setting?
How do I STOP the forwarding?
Also the main switchboard set gets a lot of 'minor alarms' showing up. Any thoughts why? Can I clear or check these at all?
Next question! We have three 'sets' of extensions 2600+ 2500+ and 2700+.
Only the 2600 extensions seem to have voicemail. Is there any reason why I should not add the other ranges to the voicemail system? I tried one and it seemed to work.
Finally on some of the voicemail accounts, even when the voicemail is not specically 'on' it will still forward after about 4 rings. This does not happen on all the voicemail enabled extensions - some just ring continuously if not specifically set to voicemail.
How is this set? It would be help to add the option to some extensions and remove from others.
Thanks in advance for any advice.
I would like some help with what I believe is a Meridian Option 11 system.
I have 'taken over' the system from another employee who left but have no experience at all of this system.
I have all the manuals but do not know where to start.
I want to do a couple of things:
I have one extension number that when it is busy it forwards the call to another extension. I think this is the HUNT setting?
How do I STOP the forwarding?
Also the main switchboard set gets a lot of 'minor alarms' showing up. Any thoughts why? Can I clear or check these at all?
Next question! We have three 'sets' of extensions 2600+ 2500+ and 2700+.
Only the 2600 extensions seem to have voicemail. Is there any reason why I should not add the other ranges to the voicemail system? I tried one and it seemed to work.
Finally on some of the voicemail accounts, even when the voicemail is not specically 'on' it will still forward after about 4 rings. This does not happen on all the voicemail enabled extensions - some just ring continuously if not specifically set to voicemail.
How is this set? It would be help to add the option to some extensions and remove from others.
Thanks in advance for any advice.