Does anyone know of a way to tag a call with a name when it calls the main number and chosses an option from the main menu in Symposium ? And to keep that tag on the call till it reaches its destination? They want to see on the screen in example "NEED POLISH TRANSLATION"
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TAGGING THE CALL
- Thread starter Toolhead2
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markbellot
Vendor
You could name it using a DCNO. You would have to send it out and back in to the PBX. This is an ugly solution so I hope someone comes up with something more elegant.
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