T7406 base stations

[joebacon]

I have 2 base stations installed at a site, one bases dip switchs' are set 1&3 on and 2 off the other base #2is set 1&2 on and 3 off. does this sound correct. They are having trouble with the callers not being able to hear them sometimes and some static.

 

[TRONIC1]

Hi joebacon,
Yes those dip switch settings are correct. The reason this is done is to split the frequency range in to 2, an upper and lower range. The reason they are getting static or losing the ability to transmit or receive is probably nothing more than the range of those base stations, which is limited. About all you can do is insure the base stations are in a centralized area and that the antennas on the base stations are on a 90 degree angle from the base itself. Is this something that has just happened recently or has it been this way since the install?

"Hope for the best, plan for the worst

 

[joebacon]

Thanks for the response... I didn't install them,we just took over maintenance. This is in a car dealership, in the service department the service advisors all use them and they all sit within 25 feet of their base station. We have already replaced all the handsets. I have to worry about the 900mhz range, it seems like it would be very congested and a good oportunity to get "stepped on".I saw a past thread about a certain vintage of known bad batteries I'm going to check for.

 

[TRONIC1]

Interference from other devices is a definite possibility. I've actually had an installer I sell to say that flourescent lighting near the the base stations was causing problems and that when he moved the bases everything worked perfectly, now I don't know but I suppose anything is possible. Good call on the batteries as well. I personally have had problems in the lab that were resolved with a new, properly charged battery. Keep us posted.
Thanks,
John

"Hope for the best, plan for the worst