T1 not syncing with telco

[telephonesteve]

IPO 8.1 (85)
Legacy card carrier
Universal PRI-1 daughter card
Super trunk (non-PRI) T1 from Telepacific all 24 channels

T1 currently works in customer's Nortel MICS system.
When I plug it into the IPO I can not make or receive calls. I plug it back into the Nortel and it works just fine.
I am using the same T1 patch cord; just unplugging it from the Nortel T1 card and moving it over to the IPO.
When the T1 is plugged into the IPO the red and green light on the T1 card flash and the green light never goes solid.
With the T1 unplugged the green light does not even flash.
I made a loopback cord and plugged it into the T1 card and the green light immediately lights up.
I have tried a second set of the legacy card carrier and PRI-1 card with same result.
When dialing out the screen says 'waiting for line' and gives an error tone. It does this weather the T1 is plugged in or not.
When the T1 is plugged in and a DID is called all the caller hears is silence for 20 seconds or so then an error tone.
If the T1 is unplugged and a DID is called the caller hears an error tone immediately.

Now for the setup
The Nortel that the T1 works on is setup as follows:
trunk type: E&M
Line type: Pool A
Dial mode: Tone
Auto privacy: yes
Answer Mode: Auto
Answer with DISA: No
Aux Ringer: No
Signal: wink-start
ANI Number: No
Line 001-024
Disconnect timer: 460
Answer timer: 2
CO fail: TIA 547A
I/F Levels: ISDN
Framing: ESF
internal CSU: off
DSX1 bld: 000-100
Line Coding: B8ZS
clock source: primary (telco)

The IPO setup:
Line Type: T1
Admin: In Service
Framing: ESF
Zero suppression: B8ZS
Line: CPE
incoming digits: 3
channel allocation: 24>1
clock: network
CRC: checked
CSU operation: NOT checked
haul: 0-115
Channel unit: foreign exchange
direction: bothways
Bearer: Any
Type: E&M - Tie
incoming trunk type: wink-start
outgoing trunk type: wink-start
admin state: in service

I have not messed with the timers on the IPO since it does not even seem to be in sync with telco. Telco says it looks to be in sync on their end but I can't see how that is possible since I do not have a solid green light and the line status is out of service.

Any help or ideas would be greatly appreciated.

The plan was to switch them over to a PRI in the near future so it would be a simple graceful transition from the Nortel to the IPO.


Thanks, Steve

 

[tlpeter]

Make a monitor trace (keep it default) and show it hear.
Start the trace and plug the T1 in and then stop the trace after 10 seconds or so.

BAZINGA!

I'm not insane, my mother had me tested!

 

[telephonesteve]

I'll be back onsite tomorrow evening and I will run the monitor.

 

[TouchToneTommy]

When the T1 is plugged into the IPO the red and green light on the T1 card flash and the green light never goes solid.
With the T1 unplugged the green light does not even flash.

Have you tried a T1 crossover? Nothing will happen until the green light goes solid.

 

[Telecomboy]

From what you said, it sounds like a connectivity issue. I would agree with TTT. Look at the patch cord and see if it is a T1 crossover cable. If it is, try with just a straight through. If it is a straight through cable, try it with a crossover cable.

The other thing I would do is trace the T1 cable back and see if maybe it is plugged through a CSU. If it is going through a CSU, skip that and go driect to the circuit jack.

 

[telephonesteve]

Thanks guys. I forgot to mention in my original post that for giggles I did try a T1 crossover cable.
When I plugged it in the T1 card did not even get a green flashing light.

I agree with TTT until I have to get a green light that's why I haven't messed with all the timers yet.

I couldn't find a CSU hidden anywhere but I'll double check to make sure one isn't tucked away somewhere in the computer racks. That maybe could explain why the telco could see it in sync but I didn't have solid green light.

Thanks

 

[telephonesteve]

I did attempt to make an outbound call and recorded the below with monitor.
but I don't really know what I'm looking at

 **********
   1927906mS PRN: Monitor Status  IP 500 V2 8.1(85)
   1927906mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=5 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=0(TOT=3)
   1932010mS PRN: 221: Digit Pressed 8
   1932013mS CMCallEvt:    0.1011.0 -1 BaseEP: NEW CMEndpoint f50ccc70 TOTAL NOW=1 CALL_LIST=0
   1932013mS CMCallEvt:    0.1011.0 -1 Reception.-1: NEW CMExtnEndpoint f50ccc70, Name=Reception, Extn=221, Phys Extn=221
   1932013mS CMCallEvt:    CREATE CALL:4 (f50cc780)
   1932013mS CMCallEvt:    0.1012.0 -1 BaseEP: NEW CMEndpoint f50cb2b0 TOTAL NOW=2 CALL_LIST=0
   1932015mS CMExtnEvt:    Reception: CMExtnHandler::SetCurrent( id: 0->1011 )
   1932015mS CMExtnRx: v=221, p1=0
            CMSetup
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[] Type=Default (100) Reason=CMDRdirect  Calling[221] Type=Internal Plan=Default 
            BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
            IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Reception
            IE CMIECallingPartyKName (226)(Type=CMNameDefault) name=Reception
   1932015mS CMCallEvt:    0.1011.0 4 Reception.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
   1932015mS CMExtnEvt:    v=1 State, new=Dialling  old=Idle,0,0,Reception
   1932016mS CMTARGET:     0.1011.0 4 Reception.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=221 dir=out complete=0 ses=0
   1932016mS CMTARGET:     0.1011.0 4 Reception.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
   1932016mS CMCallEvt:    0.1011.0 4 Reception.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
   1932017mS CMExtnTx: v=221, p1=0
            CMSetupAck
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            BChan: slot=8 chan=3
            Timed: 20/08/14 19:25
   1932017mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[8] Type=Default (100) Reason=CMDRdirect  
   1932018mS CMTARGET:     0.1011.0 4 Reception.0: Setting Hard Timer 4000
   1932018mS CMTARGET:     0.1011.0 4 Reception.0: LOOKUP CALL ROUTE: type=100 called_party=8 sub= calling=221 dir=out complete=0 ses=0
   1932018mS CMTARGET:     0.1011.0 4 Reception.0: ADD TARGET (N): number=8 type=100 depth=1 nobar=1 setorig=1 ses=0
   1932019mS CMTARGET:     0.1011.0 4 Reception.0: SYS SC: 8 2  sc=type=Dial3K1 code=8N, num=N callinfop->sending_complete=0 secondary_dialtone=
   1932019mS CMARS:        FindActiveARSByGroupID GroupID=51 - Found
   1932019mS CMARS:        MakeCallTarget - Called Number:  
   1932019mS CMCallEvt:    0.1013.0 -1 BaseEP: NEW CMEndpoint f50c1728 TOTAL NOW=3 CALL_LIST=1
   1932020mS CMTARGET:     0.1011.0 4 Reception.0: CancelTimer CMTCDelayedProcessing
   1932020mS CMTARGET:     0.1011.0 4 Reception.0: INITIAL TARGETING SUCCEEDED
   1932020mS CMTARGET:     0.1011.0 4 Reception.0: GetNoAnswerTimer:15
   1932021mS CMCallEvt:    0.1012.0 4 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
   1932022mS CMCallEvt:    0.1013.0 4 ARS for T1 Outgoing: StateChange: END=T CMCSIdle->CMCSOffering
   1932022mS CMCallEvt:    0.1012.0 4 TargetingEP: RequestEnd 0.1013.0 4 ARS for T1 Outgoing
   1932022mS CMTARGET:     0.1011.0 4 Reception.0: CancelTimer CMTCNoAnswerTimeout
   1932023mS CMCallEvt:    0.1013.0 4 ARS for T1 Outgoing: StateChange: END=B CMCSOffering->CMCSOverlapRecv
   1932024mS CMExtnTx: v=221, p1=0
            CMProgress
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLUser (0), pd=CMPDInbandPattern (8)
            Display [TRANSFERABLE_SEC_DIAL_TONE]
            Timed: 20/08/14 19:25
   1932024mS CMARS:        FORM: T1 Outgoing - Received Number: 
   1932024mS CMARS:        CMARSTargetingPending
   1932024mS CMCallEvt:    0.1012.0 -1 TargetingEP: StateChange: END=X CMCSOffering->CMCSDelete
   1932024mS CMCallEvt:    0.1012.0 -1 BaseEP: DELETE CMEndpoint f50cb2b0 TOTAL NOW=2 CALL_LIST=1
   1932025mS CD: CALL: 0.1011.0 BState=Idle Cut=2 Music=3.0 Aend="Reception(221)" (8.3) Bend="" [] (0.0) CalledNum=8 () CallingNum=221 (Reception) Internal=1 Time=11 AState=Dialling
   1932026mS CMMap: a=8.3 b=0.0 D1
   1932275mS RES: Wed 20/8/2014 19:25:14 FreeMem=59043176 58831304(2) CachedMem=211872 CMMsg=4(6) Buff=5200 1418 999 12444 5 Links=2142 BTree=0 CPU=15/21/10923/14435/15135/1
   1932275mS RES2: IP 500 V2 8.1(85) Tasks=47 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=64 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=16 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
   1932275mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
   1932290mS PRN: 221: Digit Pressed 1
   1932291mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[1] Type=Default (100) Reason=CMDRdirect  
   1932291mS CMARS:        FORM: T1 Outgoing - Received Number: 1
   1932291mS CMARS:        CMARSTargetingPending
   1932292mS CMMap: a=8.3 b=0.0 D0
   1932499mS PRN: 221: Digit Pressed 3
   1932500mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[3] Type=Default (100) Reason=CMDRdirect  
   1932500mS CMARS:        FORM: T1 Outgoing - Received Number: 13
   1932500mS CMARS:        CMARSTargetingPending
   1932681mS PRN: 221: Digit Pressed 1
   1932682mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[1] Type=Default (100) Reason=CMDRdirect  
   1932682mS CMARS:        FORM: T1 Outgoing - Received Number: 131
   1932682mS CMARS:        CMARSTargetingPending
   1932974mS PRN: 221: Digit Pressed 0
   1932974mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[0] Type=Default (100) Reason=CMDRdirect  
   1932975mS CMARS:        FORM: T1 Outgoing - Received Number: 1310
   1932975mS CMARS:        CMARSTargetingPending
   1933312mS PRN: 221: Digit Pressed 7
   1933313mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[7] Type=Default (100) Reason=CMDRdirect  
   1933313mS CMARS:        FORM: T1 Outgoing - Received Number: 13107
   1933313mS CMARS:        CMARSTargetingPending
   1933498mS PRN: 221: Digit Pressed 7
   1933498mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[7] Type=Default (100) Reason=CMDRdirect  
   1933499mS CMARS:        FORM: T1 Outgoing - Received Number: 131077
   1933499mS CMARS:        CMARSTargetingPending
   1933650mS PRN: 221: Digit Pressed 7
   1933651mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[7] Type=Default (100) Reason=CMDRdirect  
   1933651mS CMARS:        FORM: T1 Outgoing - Received Number: 1310777
   1933651mS CMARS:        CMARSTargetingPending
   1933822mS PRN: 221: Digit Pressed 3
   1933823mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[3] Type=Default (100) Reason=CMDRdirect  
   1933823mS CMARS:        FORM: T1 Outgoing - Received Number: 13107773
   1933823mS CMARS:        CMARSTargetingPending
   1934017mS PRN: 221: Digit Pressed 4
   1934017mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[4] Type=Default (100) Reason=CMDRdirect  
   1934018mS CMARS:        FORM: T1 Outgoing - Received Number: 131077734
   1934018mS CMARS:        CMARSTargetingPending
   1934220mS PRN: 221: Digit Pressed 5
   1934221mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[5] Type=Default (100) Reason=CMDRdirect  
   1934221mS CMARS:        FORM: T1 Outgoing - Received Number: 1310777345
   1934221mS CMARS:        CMARSTargetingPending
   1934393mS PRN: 221: Digit Pressed 6
   1934393mS CMExtnRx: v=221, p1=0
            CMInformation
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            Called[6] Type=Default (100) Reason=CMDRdirect  
   1934394mS CMARS:        FORM: T1 Outgoing - Received Number: 13107773456
   1934394mS CMARS:        CMARSTargetingPending
   1939019mS CMARS:        Case 1 - dial_delay_time: 4000  has expired - Resolve what we might have - Called Number: 13107773456 Addr: f50c1728
   1939020mS CMARS:        FORM: T1 Outgoing - Received Number: 13107773456
   1939020mS CMARS:        FOUND A SHORT CODE - short_code: 1N; - Tel: N - Called_Party: 3107773456 - Line Group Id: 1
   1939020mS CMARS:        FindActiveARSByGroupID GroupID=1 - Not Found
   1939020mS CMLRQ:        FindActiveLRQByGroupID GroupID=1 - Not Found
   1939020mS T1Line:    line: 13.24: State= Deactivated ep none CanMakeCall: No
   1939020mS T1Line:    line: 13.23: State= Deactivated ep none CanMakeCall: No
   1939020mS T1Line:    line: 13.22: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.21: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.20: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.19: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.18: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.17: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.16: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.15: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.14: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.13: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.12: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.11: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.10: State= Deactivated ep none CanMakeCall: No
   1939021mS T1Line:    line: 13.9: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.8: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.7: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.6: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.5: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.4: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.3: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.2: State= Deactivated ep none CanMakeCall: No
   1939022mS T1Line:    line: 13.1: State= Deactivated ep none CanMakeCall: No
   1939023mS CMARS:        LINE with group ID: 1 HAS NO CHANNEL: 34 - ATTEMPT OTHER TARGETS
   1939023mS T1Line:    line: 13.24: State= Deactivated ep none CanMakeCall: No
   1939023mS T1Line:    line: 13.23: State= Deactivated ep none CanMakeCall: No
   1939023mS T1Line:    line: 13.22: State= Deactivated ep none CanMakeCall: No
   1939023mS T1Line:    line: 13.21: State= Deactivated ep none CanMakeCall: No
   1939023mS T1Line:    line: 13.20: State= Deactivated ep none CanMakeCall: No
   1939023mS T1Line:    line: 13.19: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.18: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.17: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.16: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.15: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.14: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.13: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.12: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.11: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.10: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.9: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.8: State= Deactivated ep none CanMakeCall: No
   1939024mS T1Line:    line: 13.7: State= Deactivated ep none CanMakeCall: No
   1939025mS T1Line:    line: 13.6: State= Deactivated ep none CanMakeCall: No
   1939025mS T1Line:    line: 13.5: State= Deactivated ep none CanMakeCall: No
   1939025mS T1Line:    line: 13.4: State= Deactivated ep none CanMakeCall: No
   1939025mS T1Line:    line: 13.3: State= Deactivated ep none CanMakeCall: No
   1939025mS T1Line:    line: 13.2: State= Deactivated ep none CanMakeCall: No
   1939025mS T1Line:    line: 13.1: State= Deactivated ep none CanMakeCall: No
   1939025mS CMARS:        No Alternate ARS Or User Priority lower than ARS Priority - Remain on the Current Form: T1 Outgoing
   1939025mS CMARS:        CMARSTargetingBusy
   1939026mS CMCallEvt:    0.1013.0 4 ARS for T1 Outgoing: StateChange: END=B CMCSOverlapRecv->CMCSAccept
   1939026mS CMCallEvt:    0.1011.0 4 Reception.0: StateChange: END=A CMCSDialling->CMCSRingBack
   1939026mS CMExtnEvt:    v=1 State, new=Alerting  old=Dialling,0,0,Reception
   1939027mS CMExtnTx: v=221, p1=0
            CMProgress
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
            IE CMIEProgressIndicator (30) cs=CMCSITUT (0), loc=CMLUser (0), pd=CMPDInbandPattern (8)
            Display [WAITING_FOR_LINE]
            Timed: 20/08/14 19:25
   1939027mS CD: CALL: 0.1011.0 BState=Ringing Cut=3 Music=0.0 Aend="Reception(221)" (8.3) Bend="" [] (0.0) CalledNum=813107773456 () CallingNum=221 (Reception) Internal=1 Time=7014 AState=Ringing
   1939029mS CMMap: a=21.39 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 6, total 8
   1939029mS CMMap: a=21.39 b=1.255 T
   1939029mS CMMap: PCG::MapBChan pcp[115]b1r0 cp_b f50ef1c0 other_cp_b f5899a90 type CGTypeDTMF
   1939029mS CMMap: a=21.39 b=8.3 M22
   1939029mS CMMap: DTMF::PlayTones g T[18] ,EEEEE
   1939029mS CMMap: Started playing tones, cp[115]b1r0 (from g null)
   1939030mS CMMap: cp[115]b1r0 SetOperGroup from g null to g null not executed, playing tones in progress ,EEEEE
   1939275mS RES: Wed 20/8/2014 19:25:21 FreeMem=59041600 58831304(2) CachedMem=210296 CMMsg=4(6) Buff=5200 1417 999 12444 5 Links=2136 BTree=0 CPU=8/16/10923/14443/15135/2
   1939275mS RES2: IP 500 V2 8.1(85) Tasks=47 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=65 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=1 TCP=16 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
   1939276mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
   1940019mS CMARS:        Retarget existing BUSY targets - Num of Busy Targets: 1 - Current Form: T1 Outgoing
   1940850mS CMMap: PCG::UnmapBChan pcp[115]b1r0 cp_b f50ef1c0 other_cp_b f5899a90
   1940850mS CMMap: a=21.39 b=8.3 M02
   1940851mS CMMap: a=21.39 b=0.0 T0
   1940851mS CMMap: a=21.39 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 5, total 8
   1940851mS CMMap: a=21.39 b=0.0 DTMF::AllocateRAS allocated CMRTTonegen resource busy 6, total 8
   1940851mS CMMap: a=21.39 b=1.255 T
   1940851mS CMMap: PCG::MapBChan pcp[115]b1r0 cp_b f50ef1c0 other_cp_b f5899a90 type CGTypeDTMF
   1940851mS CMMap: a=21.39 b=8.3 M22
   1940851mS CMMap: DTMF::PlayTones g T[19] ,EEEEE
   1940852mS CMMap: Started playing tones, cp[115]b1r0 (from g null)
   1940852mS CMMap: cp[115]b1r0 SetOperGroup from g null to g null not executed, playing tones in progress ,EEEEE
   1941751mS CMExtnRx: v=221, p1=0
            CMReleaseComp
            Line: type=DigitalExtn 6 Call: lid=0 id=1011 in=0
   1941751mS CMCallEvt:    0.1011.0 4 Reception.0: StateChange: END=A CMCSRingBack->CMCSCompleted
   1941752mS CMExtnEvt:    v=1 State, new=PortRecoverDelay  old=Alerting,0,0,Reception
   1941753mS CMLOGGING:     CALL:2014/08/2019:25,00:00:00,000,221,O,813107773456,813107773456,Reception,,,1,,""n/a,0
   1941753mS CD: CALL: 0.1011.0 BState=Ringing Cut=2 Music=0.0 Aend="R" (8.3) Bend="" [] (0.0) CalledNum=813107773456 () CallingNum=221 (Reception) Internal=1 Time=9740 AState=Idle
   1941753mS CD: CALL: 0.1011.0 Deleted
   1941753mS CMExtnEvt:    Reception: CALL LOST (CMCauseNormal)
   1941753mS CMExtnEvt:    Reception: Extn(221) Calling Party Number(221) Type(CMNTypeInternal)
   1941754mS CMExtnEvt:    Reception: CMExtnHandler::SetCurrent( id: 1011->0 )
   1941754mS CMCallEvt:    0.1011.0 -1 Reception.-1: StateChange: END=X CMCSCompleted->CMCSDelete
   1941755mS CMARS:        CMARSEndpoint::CallLost(cause=16) - Address: 0.1013.0 4 ARS for T1 Outgoing - Call State: CMCSAccept
   1941755mS CMCallEvt:    0.1013.0 -1 ARS for T1 Outgoing: StateChange: END=X CMCSAccept->CMCSDelete
   1941755mS CMCallEvt:    0.1013.0 -1 BaseEP: DELETE CMEndpoint f50c1728 TOTAL NOW=1 CALL_LIST=0
   1941755mS CMCallEvt:    END CALL:4 (f50cc780)
   1941756mS CMTARGET:     0.1011.0 -1 BaseEP: ~CMTargetHandler f50c51e0 ep f50ccc70
   1941756mS CMCallEvt:    0.1011.0 -1 BaseEP: DELETE CMEndpoint f50ccc70 TOTAL NOW=0 CALL_LIST=0
   1941760mS CMMap: PCG::UnmapBChan pcp[115]b1r0 cp_b f50ef1c0 other_cp_b f5899a90
   1941760mS CMMap: a=21.39 b=8.3 M02
   1941760mS CMMap: a=21.39 b=0.0 T0
   1941760mS CMMap: a=21.39 b=0.0 DTMF::~DTMF freed CMRTTonegen resource busy 5, total 8
   1943754mS CMExtnEvt:    Reception: Recover Timer reason=CMTRWrapUp
   1943754mS CMExtnEvt:    v=1 State, new=Idle  old=PortRecoverDelay,0,0,Reception
   1943755mS CMExtnTx: v=221, p1=0
            CMVoiceMailStatus
            Line: type=DigitalExtn 6 Call: lid=0 id=-1 in=0
            Called[Reception Msgs=0 Old=0 Sav=0] Type=Default (100) Reason=CMDRdirect  Calling[00000000] Type=Default Plan=Default 
            Display [Reception Msgs=0]
            Timed: 20/08/14 19:25
   1953383mS T1DSP:     T1 DSP: Slot D: is alive, version 115

********** SysMonitor v10.1 (85) [connected to 192.168.1.49 (00E00708705F)] **********
   1987917mS PRN: Monitor Status  IP 500 V2 8.1(85)
   1987917mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=5 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=0(TOT=4)
   2001758mS CMExtnEvt:    Reception: No user activity
   2007902mS T1DSP:     T1 DSP: Slot D: is alive, version 115

]

 

[hawks]

In the Norstar programming you said the CSU was off so this is telling me that it should have an exteranl CSU.

 

[telephonesteve]

I checked for a CSU but I can't find one hiding anywhere.
I set up monitor and plugged in the T1 for a bit and got the results below:

 **********
  79334465mS PRN: Monitor Status  IP 500 V2 8.1(85)
  79334465mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=5 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=0(TOT=1)
  79356914mS ISDNL1Evt: v=13 peb=13,F1 F3
  79357077mS ISDNL1Evt: v=13 peb=13,F3 F1
  79357582mS ISDNL1Evt: v=13 peb=13,F1 F3
  79357588mS ISDNL1Evt: v=13 peb=13,F2 F1
  79357882mS RES: Thu 21/8/2014 17:39:57 FreeMem=59123448 58727480(2) CachedMem=395968 CMMsg=4(6) Buff=5200 1418 1000 12444 5 Links=2858 BTree=0 CPU=1/4/4079/13892/16448/1
  79357883mS RES2: IP 500 V2 8.1(85) Tasks=47 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=59 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=2 SSA=0 TCP=15 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
  79357883mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
  79358824mS ISDNL1Evt: v=13 peb=13,F3 F2
  79359018mS T1DSP:     T1 DSP: Slot D: Channel 10 Received Digit: D
  79359018mS T1Dialler: dialler: 13.10: Receive DTMF D
  79359019mS T1Line:    line: 13.10: State= Deactivated RxMessage: ReceivedDigit
  79359687mS ISDNL1Evt: v=13 peb=13,F2 F3
  79359689mS ISDNL1Evt: v=13 peb=13,F1 F2
  79359724mS ISDNL1Evt: v=13 peb=13,F3 F1
  79359771mS T1DSP:     T1 DSP: Slot D: is alive, version 115
  79360848mS ISDNL1Evt: v=13 peb=13,F1 F3
  79360850mS ISDNL1Evt: v=13 peb=13,F2 F1
  79360850mS ISDNL1Evt: v=13 peb=13,F1 F2
  79360860mS ISDNL1Evt: v=13 peb=13,F3 F1
  79361687mS ISDNL1Evt: v=13 peb=13,F1 F3
  79361733mS ISDNL1Evt: v=13 peb=13,F3 F1
  79361779mS T1DSP:     T1 DSP: Slot D: Channel 14 Received Digit: D
  79361779mS T1Dialler: dialler: 13.14: Receive DTMF D
  79361780mS T1Line:    line: 13.14: State= Deactivated RxMessage: ReceivedDigit
  79362216mS ISDNL1Evt: v=13 peb=13,F1 F3
  79362228mS ISDNL1Evt: v=13 peb=13,F3 F1
  79362338mS ISDNL1Evt: v=13 peb=13,F1 F3
  79362345mS ISDNL1Evt: v=13 peb=13,F2 F1
  79363835mS ISDNL1Evt: v=13 peb=13,F3 F2
  79364105mS ISDNL1Evt: v=13 peb=13,F2 F3
  79364105mS ISDNL1Evt: v=13 peb=13,F1 F2
  79364132mS ISDNL1Evt: v=13 peb=13,F3 F1
  79364285mS ISDNL1Evt: v=13 peb=13,F1 F3
  79364289mS ISDNL1Evt: v=13 peb=13,F2 F1
  79365845mS ISDNL1Evt: v=13 peb=13,F3 F2
  79366153mS T1DSP:     T1 DSP: Slot D: Channel 16 Received Digit: D
  79366153mS T1Dialler: dialler: 13.16: Receive DTMF D
  79366154mS T1Line:    line: 13.16: State= Deactivated RxMessage: ReceivedDigit
  79366970mS ISDNL1Evt: v=13 peb=13,F2 F3
  79366971mS ISDNL1Evt: v=13 peb=13,F1 F2
  79368827mS ISDNL1Evt: v=13 peb=13,F3 F1
  79370313mS ISDNL1Evt: v=13 peb=13,F1 F3
  79371821mS ISDNL1Evt: v=13 peb=13,F3 F1
  79372341mS ISDNL1Evt: v=13 peb=13,F1 F3
  79372453mS ISDNL1Evt: v=13 peb=13,F3 F1
  79372700mS ISDNL1Evt: v=13 peb=13,F1 F3
  79372713mS ISDNL1Evt: v=13 peb=13,F3 F1
  79373724mS ISDNL1Evt: v=13 peb=13,F1 F3
  79374828mS ISDNL1Evt: v=13 peb=13,F3 F1
  79375140mS ISDNL1Evt: v=13 peb=13,F1 F3
  79376832mS ISDNL1Evt: v=13 peb=13,F3 F1
  79377270mS ISDNL1Evt: v=13 peb=13,F1 F3
  79378833mS ISDNL1Evt: v=13 peb=13,F3 F1
  79378857mS ISDNL1Evt: v=13 peb=13,F1 F3
  79379829mS ISDNL1Evt: v=13 peb=13,F3 F1
  79380096mS ISDNL1Evt: v=13 peb=13,F1 F3
  79381827mS ISDNL1Evt: v=13 peb=13,F3 F1
  79382953mS ISDNL1Evt: v=13 peb=13,F1 F3
  79384825mS ISDNL1Evt: v=13 peb=13,F3 F1
  79385488mS ISDNL1Evt: v=13 peb=13,F1 F3
  79386826mS ISDNL1Evt: v=13 peb=13,F3 F1
  79386886mS ISDNL1Evt: v=13 peb=13,F1 F3
  79386890mS ISDNL1Evt: v=13 peb=13,F3 F1
  79387615mS ISDNL1Evt: v=13 peb=13,F1 F3
  79388848mS ISDNL1Evt: v=13 peb=13,F3 F1
  79393661mS ISDNL1Evt: v=13 peb=13,F1 F3
  79393794mS ISDNL1Evt: v=13 peb=13,F3 F1
  79394312mS ISDNL1Evt: v=13 peb=13,F1 F3
  79394321mS ISDNL1Evt: v=13 peb=13,F3 F1

********** SysMonitor v10.1 (85) [connected to 192.168.1.49 (00E00708705F)] **********
  79394507mS PRN: Monitor Status  IP 500 V2 8.1(85)
  79394507mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=5 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=0(TOT=1)
  79395890mS ISDNL1Evt: v=13 peb=13,F1 F3
  79397822mS ISDNL1Evt: v=13 peb=13,F3 F1
  79397903mS ISDNL1Evt: v=13 peb=13,F1 F3
  79397907mS ISDNL1Evt: v=13 peb=13,F3 F1
  79398809mS ISDNL1Evt: v=13 peb=13,F1 F3
  79399823mS ISDNL1Evt: v=13 peb=13,F3 F1
  79399856mS ISDNL1Evt: v=13 peb=13,F1 F3
  79399859mS ISDNL1Evt: v=13 peb=13,F3 F1
  79399946mS ISDNL1Evt: v=13 peb=13,F1 F3
  79399950mS ISDNL1Evt: v=13 peb=13,F3 F1
  79400258mS ISDNL1Evt: v=13 peb=13,F1 F3
  79401842mS ISDNL1Evt: v=13 peb=13,F3 F1
  79401878mS ISDNL1Evt: v=13 peb=13,F1 F3
  79402081mS ISDNL1Evt: v=13 peb=13,F3 F1
  79402082mS ISDNL1Evt: v=13 peb=13,F5 F3
  79402082mS PRN: Slot 4, Falc 13: LOCK RAI crc=1 set=0  FMR1=9c  FMR2=60
  79417478mS T1DSP:     T1 DSP: Slot D: is alive, version 115

********** SysMonitor v10.1 (85) [connected to 192.168.1.49 (00E00708705F)] **********
  79454545mS PRN: Monitor Status  IP 500 V2 8.1(85)
  79454545mS PRN: LAW=U PRI=1, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=5 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=0(TOT=1)
]

 

[tlpeter]

This is what the F codes mean:

ISDNL1Evt: v=[line_no.] peb=[hardware device no.], [new L1 state] [old L1 state]

Where BRI L1 state value is as follows :-

Value Message
F1 Inactive
F2 Sensing
F3 Deactivated
F4 awaiting signal
F5 identifying input
F6 synchronized
F7 activated
F8 lost framing


I would check if you have a T1 cross cable as the IPO needs a crossed cable.
For us (ISDN30) you need to cross pairs 1,2 and 4,5
So pairs 1 and 2 needs to be crossed with 4 and 5
I have no clue how this works with T1 so i have no other suggestions.


BAZINGA!

I'm not insane, my mother had me tested!

 

[mforrence]

I would check if you have a T1 cross cable as the IPO needs a crossed cable.
For us (ISDN30) you need to cross pairs 1,2 and 4,5
So pairs 1 and 2 needs to be crossed with 4 and 5
I have no clue how this works with T1 so i have no other suggestions.

Same for T1. Swap 1 to 4, 2 to 5. Important to note that this is different than an Ethernet crossover cable!

 

[mikeg826]

who is the provider? what type of switch is the CO ?

>mike

ACE - IP Telephony