System SD card failure

[cruzades]

Hi in relation with this thread

http://tek-tips.com/viewthread.cfm?qid=1659651

I'm into same boat, though my sd card never failed so far, but thinking of this scenario, it is better to have a contingency for this.

With this, is transferring of all my new licenses into new sd card (as back up) will cost a lot? do you have any idea how much?

Regards,
cruzades

 

[mkoker]

I sure hope not. I can say, that when we do them the cost is not even close, and it is tiny. 2.8K is absurd. I have had several emergencies and I got them back in under an hour. Not to say that is the norm, but I have done it.

Standard swap for migrating or replacing a corrupt SD card. Provide old FK and New FK or purchase new SD card with new clean FK. Submit swap, mailback old SD or Dongle within a reasonable amount of time.

If Avaya does not get the old FK back they bill for the LIC that were swapped. Pretty simple process.

NTS Direct

 

[AndrePa]

What problems are You having with your SD card that You want to swap licenses?
Indeed early SD cards were flaky, but a reformat ( sometimes twice ) usually dose the trick.
You will probably have to replace the 500v2 because of the power supply going bad, before the SD card goes bad.

 

[Telecomboy]

I'd be happy to swap it for you for $2,500.00. Seriously, This seems super shady. A swap fee should be nominal at best as long as you send the original SD card back to Avaya. I am guessing your supplier is planning on keeping the "bad" sd card and reselling it. The $2,800.00 is then going to cover the cost of the licenses for the new card which they will be charged for not returning it.