Hello everyone, quick question -
I would like to implement scheduled reboots on a BCM50 R6, fully patched. Before I do, I'd like to double-check the effect that a reboot will have on my Call Centre setup.
Our office uses a skillset to route calls to agents during the day and a CCR tree at night, so this skillset remains enabled 24/7. If I schedule reboots to occur (say, monthly), will the skillset come back enabled and ready for agents to log in the next day, or will I need to be present to manually re-enable the skillset after each reboot?
Thanks,
Matteo
I would like to implement scheduled reboots on a BCM50 R6, fully patched. Before I do, I'd like to double-check the effect that a reboot will have on my Call Centre setup.
Our office uses a skillset to route calls to agents during the day and a CCR tree at night, so this skillset remains enabled 24/7. If I schedule reboots to occur (say, monthly), will the skillset come back enabled and ready for agents to log in the next day, or will I need to be present to manually re-enable the skillset after each reboot?
Thanks,
Matteo