System Lock-up due to display adaptor Infinite Loop

[cheval]

Without warning, and at no calculable time, the machine locks up. After rebooting, an XP error report pops up saying that the shut-down appeared to be caused by ati2dvag.dll, and the display system was caught in an infinite loop. "Send this report to Microsoft?", askes the pop-up. Yes, please do, for the 50th time!

I've been all over the net, including ATI for my Radeon 7000 drivers, Microsoft for XP and Gigabyte for the motherboard. Per their recommendations, I have installed the latest drivers for their devices. I've even degraded the monitor's performance by two notches, not to mention, installed a bigger power supply.

Although, from what I've seen, this is no small problem, and it's not confined to ATI/AGP display adaptors, no one seems to be willing to take ownership and get the thing fixed. After searching this site, and finding nothing mentioned about this issue, I am hoping that your "fresh minds" may have some recommendations.

Gigabyte GA-8SRX w/ SiS 645 AGPset
256 meg ram
1.6 gig Intel
ATI Radeon AGP display adaptor
ViewSonic GS790
340 watt PS

Thanks!

 

[jasonwichman]

I have had simular problems, but it didn't have anything to do with drivers. It ended up being a flakey power supply. You might want to swap it if you can or it could also be your CPU is over heating. Those are the only two times I saw XP act like this. Jason Wichman

http://jasonwichman.ath.cx:81

ftp://jwichman.ath.cx:22

 

[cheval]

Thanks, Jason. This is the second power supply I've tried, so I don't think that's the issue on my machine. However, I believe the frequency of crashes decreased when I went from the 300 watt to the 340 watt. Does that mean that the problem goes away if I install a 400 watt PS?

 

[jasonwichman]

Ahh, no. It does however mean that the first one was the cause of some of the crashes. Is the power supply specific for an AMD or Pentium CPU? If for say, you have an AMD certified power supply and bought a power supply that is Pentium certified you probably will have problems. I would still think it could be the power supply, because you can get a bad supply right from the supplier. Also check the cpu heat, that may have something to do with it. Jason Wichman

http://jasonwichman.ath.cx:81

ftp://jwichman.ath.cx:22

 

[linney]

Some tech articles here might throw some light on the problem but you've probably been there, done that.

http://www.google.com/search?sourceid=navclient&q="Infinite+Loop"+windows+xp"

DEVICE DRIVER is STUCK IN INFINITE LOOP" error in Windows XP



"This issue affects different makes and models of video cards from various manufacturers under Windows XP.

The "Device driver is stuck in an Infinite loop" error message is usually the result of a system communication problem.

This error message does not occur on all systems configurations.

The following suggestion may help to correct this issue:
Please ensure that you have the latest Bios update for your Motherboard and test your system.
Make sure you have an adequate power supply.
Disable or enable AGP fast write and test your system.
Set your memory settings in the BIOS less aggressively and test.
If the above suggestions did not resolve your issue please contact your motherboard manufacture to obtain the latest chipset drivers. "



If you want a real rough long shot have you got the Intel Application Accelerator. I don't know what it does but it sounds good.

.The Intel(R) Application Accelerator is designed to improve
performance of the storage sub-system and overall system
performance. This software delivers improved performance
through several ingredient technologies (components).

http://downloadfinder.intel.com/scripts-df/Product_Filter.asp?ProductID=663

 

[J741]

Same issue here with an ATI All-In-Wonder Radeon. Here's what I did to solve it...

1) go to display properties (right click on desktop background and select "properties" from the menu which pops up)
2) Select the "settings" tab, then the "advanced" tab, then the "troubleshoot" tab.
3) Slide the "hardware acceleration" slider bar down 2 notches so that DirectX gaming functions are still enabled, but some unnecessary stuff is disabled. Also un-check the "enable write combining"

That has worked for me on my system (in conjunction with the newest available motherboard chipset drivers, display adaptor drivers, and Microsoft Windows updates). I have aslo used this method on other systems which use nVidia GeForce-2 based video cards, with the same positive results.

 

[WadeW]

J741,

That will work, but someone needs to fix the problem. Microsoft suggest what you did (Lowering hardware acceleration) Did your frame rates go way down? All the manufacturers (Microsoft, Via, Nvidia, ati, etc) are pointing fingers at each other and not working together to fix the well-known infinite loop problem. All I can say is I never got the error running windows ME or 98 with hardware acceleration at 100%. My two-cents for the day.

 

[J741]

The video device driver hardware acceleration in Windows 98 and Windows ME is not as involved as that in Windows XP. Dropping the hardware acceleration tab down 2 notches in Windows XP is about the same as "full" in Windows 98 & ME. All that's disabled is the mouse pointer accelerations, and other minor things. The Direct3D functions used by games are all still enables. At least as far as I know.