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System error

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mystr

Technical User
Jul 12, 2022
58
MA
I had this error today what's the wrong in here ?
System hipath v3
IMG20241224113403.jpg
 
Been a long time since I used a DAT. ACT-RTAPE was the command I think, and DUMP-APS. Similarities and differences between the Rolm 9600 and the Siemens H300 I always found interesting. Same, but different! Then it merged from UV1.0 software and we all started speaking the same language instead of something nearly the same.
 
Just to re-iterate
Do not turn off the system - it will stay running in memory as long as you leave it on - if the power goes then your system is gone.

DIS-DDSM;
and display the results here - thanks.

What you can try is to remove the plate - again do not turn anything off or press anything to reset.
Remove the plate (the metal plate with the hard drive and MO drive on it)
Leave it out for a minute or so
Insert the plate - wait to see and listen to hear if it starts using the hard drive.
 
Well seems CPU reset did the job thanks ☺️ 👍🏻 IMG20241226102748.jpg
You can't use the EXE-RELOAD command because of the defective HD - no AMOs.

If you press the reset key on the ADS DPC5 (left most processor) the processor will try to reload off the HD. It might even work, depends what is wrong. But when it fails to load off the HD (SCSI ID 0, RMX device 1), it will try and load from the inserted MO (SCSI ID 5, RMX device 6). The MO drive should be set as that device already, but.. cannot be sure. Usually is.

You will know if that has worked because the MO drive LED will be flashing/blinking as it loads, and the ADS processor will reload to the -. sign like you see now.

If it can't load, it will flash 3 bars, 0,1, and an error code. Then you have a real problem. The SWU will still be working, but if there is a power cut or the SWU tries to reload, you will have a dead switch. So you must be sure you have a good bootable backup (created with DDRSM AMO).
 
Now that you have it back you should consider to at least do a full regen and also a backup to area J.
Then a new MO disk or even a new hard drive but they are hard to get now.
 
It happens that after some time, 2-8 hours, information from a defective HD disk can be read.
These are temperature defects.
So do what SBCSU asked you to do.

DIS-DDSM;
and display the results here - thanks.

! But the HD disk is faulty anyway!
What you can do can be determined experimentally.
 
Last edited:
I am not so sure the HD is faulty. Maybe. If the software is EV3.0 not UV3.0 then it's even older, 1998 maybe? That HD has been spinning for two and a half decades. So HD fault is coming at some point even if not now.

But the error about INIT areas not matching means the DASM areas in RAM DB did not match the areas that were read from disc. That means, either the DB in RAM was wrong (RMX problem solved with ADS reload) or the HD did not supply right info (some other issue, solved with ADS reload, problem may or may not return soon).

So it could be a temporary problem, solved with ADS reload. Not unexpected on something as old as this.

Nevertheless this Hicom needs immediate backup taking. It doesn't need Unixware/Assistant to function and has no SL100 connection anyway. Hicom will run fine from a MO disc then as Assistant only runs from HD, but you don't need Assistant. So replacement HDs are nice but MO discs are fine also.

It needs as already mentioned
.Full Regen
.DDRSM backup to GLA area
.DDRSM backup to MO

With the MO backup you have full bootable backup which will restore a dead system. It needs doing right now. You should buy some spare MO discs, I just looked on ebay, I saw some. Probably you have the 1.3 Gigamo I expect. but there was also a 230/540/640 I think. 1.3 is most likely.

If this is the older EV3.0 software, I think the command SWI-DSSM was still available, that was another way to bring the AMOs back, if you had a good MO copy. SWI-DSSM would switch the active load device from device 1 to 6, so if you put a good MO in the MO drive, it would read the AMOs from MO instead of HD after you made a SWI-DSSM:A1,6; Later Hicom software, the SWI-DSSM command was removed, a real handicap to service, I suppose someone at Siemens asked someone else about that, and they did not know as much about service as they thought they did because removal of that command made small problems become big problems.

You were very lucky ADP reset resolved your problem, and from the pictures, it's a large Hicom. I would make backups priority #1, DDRSM MO copy being the most important, because it's bootable. If you search in this forum there will surely be instructions for how to take a regen and a ddrsm backup.
 
Just to re-iterate
Do not turn off the system - it will stay running in memory as long as you leave it on - if the power goes then your system is gone.

DIS-DDSM;
and display the results here - thanks.

What you can try is to remove the plate - again do not turn anything off or press anything to reset.
Remove the plate (the metal plate with the hard drive and MO drive on it)
Leave it out for a minute or so
Insert the plate - wait to see and listen to hear if it starts using the hard drive.
IMG20241227102401.jpg
 
That looks fine, you can see Controller 1 (HD) is active load device. So the ADS loaded from the HD after reset key.

You can also see UW was installed, even if not running, because the partitions are there. It's no big deal if it's not working, if you don't use it. Try your ping to 192.0.2.5 again, it might work after ADS reload.
192.0.2.3 is the ADS
192.0.2.5 if the Unixware/Assistant.

Looks like you only have area E in service, F (and I guess the rest) are blocked by AMO. F is used for REGENs, HISTA etc, it should be active.
Make a
act-dsssm:a1,1;
and see if they come in service. Should do.
Then make an
exe-updat:a1,all;
and
exe-updat:bp,all;
To save DB to HD.

Then sort out your backups. DDRSM to MO is needed for when that HD fails.
 
That looks fine, you can see Controller 1 (HD) is active load device. So the ADS loaded from the HD after reset key.

You can also see UW was installed, even if not running, because the partitions are there. It's no big deal if it's not working, if you don't use it. Try your ping to 192.0.2.5 again, it might work after ADS reload.
192.0.2.3 is the ADS
192.0.2.5 if the Unixware/Assistant.

Looks like you only have area E in service, F (and I guess the rest) are blocked by AMO. F is used for REGENs, HISTA etc, it should be active.
Make a
act-dsssm:a1,1;
and see if they come in service. Should do.
Then make an
exe-updat:a1,all;
and
exe-updat:bp,all;
To save DB to HD.

Then sort out your backups. DDRSM to MO is needed for when that HD fails.
IMG20241230114412.jpg
 
Great the system reloaded from the HD. From what I recall about the 9006 that looks good. I wonder what caused the situation in the first place?

Next would be a backup to the MO drive?
 
Great the system reloaded from the HD. From what I recall about the 9006 that looks good. I wonder what caused the situation in the first place?

Next would be a backup to the MO drive?
Sorry for late reply... It went back to Normal after CPU reset.
I have already data stored in MO that I'm afraid to overwrite ...so I just gonna use it as back up
 
I have already data stored in MO that I'm afraid to overwrite ...so I just gonna use it as back up
Not sure I agree with the method. Do you know how old the backup is?
Just buy some more MO discs, you can get them off ebay. Then make new backups.
 
Do you have a REGEN file ?
Did you copy to area J ?
 
DEA-DSSM:A1,1,J;
EXE-UPDAT:BP;
EXE-UDPAT:A1;
COPY-DDRSM:A1,1,E,1,J,N;

Above will copy the important (startup area E) to area J
The sequence is to start up from the area E on the Hard Drive,
If that fails then Area J
and then the MO

Not sure of version but I normally add it on as a CRON command to do a backup to AREA J once a week.
 
The REGEN file is completed as follows:

STA-DEL:
PAS:VEGAS/DATEI;

REG-ANUM:A1;

STA-REGEN:MYSTR,L3190000Z1234A00001,N,,,,,,ALL; - Put the ANUM number in there

When completed then copy out from the hard drive (click on 'start local filetransfer')

Theres a full regen macro file on GigaTribe (see FAQ) if you want it
 
After the delete
Code:
STA-DEL:":PAS:VEGAS/DATEI";
you need to display vegas to recreate the file
Code:
DIS-VEGAS;
and then change it to allocate the filename for the regen. You don't have to use the system number, you need 17 characters, and it's best to put the date in there somewhere
Code:
CHA-VEGAS:SWU&ADS,SWITCHREGEN090125,REGEN,MYSTR;
then when you create the regen
Code:
STA-REGEN:MYSTR,SWITCHREGEN090125,N,,,,,,ALL,;
the filename has the date in it, and you know when the regen was created. Creation date/time doesn't appear inside regens until later, V8 I
think. If you use the system number as the filename, you have no idea how old that regen is when you find it a year later. Using the date also means you can create multiple regens on PAS.

Code:
<sta-info:":pas:switch/*/*/*",s;
STA-INFO:":PAS:SWITCH/*/*/*",S;
H500:  AMO INFO  STARTED
< :PAS:SWITCH/REGEN090125/RE/ALL >
FILE STATUS FINISHED

I think the boot order was HD, then MO/CF, then area J. Booting from MO gives you full control of the PBX. Booting from J brought the telephony up but it's limited, the phones are working but there is stuff you can't do with AMOs. I forget what. But essentially all you can do when booted from J is try and get it booted from the normal area again, and be happy that the phones are at least working.
 
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