System Dump

[paulywog]

My AIX system crashed the other day and I'm not sure if I should call IBM hardware. I've looked into the Redbooks and it looks like a memory problem, but any advice you can give would be appreciated.

Label: Sysdump_sysmp
Identifier: 3573A829
Desc. System Dump
Probable Cause: Unexpected system halt
System dump requested by user
perform problem determination procedures
Detail Data:
LED: 300
csa: 002ccebo
[hd_pin-bot:hd_strategy] 98
[hd_pin_bot:hd_stragegy] 7C

this all followed by more information

Dump device /dev/hd7
Dump Device (1= Primary)

It came back up and is running okay, but any advice on what I should pursue?

Thanks.

 

[Amarendar]

You can open a problem report by calling ibm support line & they would pursue on this. You will probably need to send them the output of "snap -a" (this will take some time).

If you want to see where it has crashed you can run crash at the prompt...

$ crash "dump filename" "/unix"
> t -mk

see the stack trace, as where it has crashed, like for example in filesystem, vmm, or wherever.

Put your stack trace and a brief history of what different you did which might have caused this crash. If it is a known problem someone can as well tell you the fix here itself.