Synchronization is not working !

[Ecaboodle]

Have setup a client and I get the following error when the machine syc's:

09:15:52 Synchronizing Mailbox 'mailboxs name'
09:15:52 Synchronizing Hierarchy
09:15:53 Synchronizing Favorites
09:15:53 Synchronizing Folder 'Inbox'
09:15:57 Error synchronizing folder
09:15:57 [80004005-501-0-550]
09:15:57 The client operation failed.
09:15:57 Microsoft Exchange Server Information Store
09:15:57 For more information on this failure, click the URL below:
09:15:57

http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-0-550

09:15:57 Synchronizing Folder 'Outbox'
09:15:57 Synchronizing Folder 'Sent Items'
09:16:10 Error synchronizing folder
09:16:10 [80004005-501-0-550]
09:16:10 The client operation failed.
09:16:10 Microsoft Exchange Server Information Store
09:16:10 For more information on this failure, click the URL below:
09:16:10

http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-0-550

09:16:10 Synchronizing Folder 'Calendar'
09:16:12 3 item(s) added to offline folder
09:16:12 5 item(s) updated in offline folder
09:16:12 Synchronizing Folder 'Contacts'
09:16:12 Synchronizing Folder 'Drafts'
09:16:12 Synchronizing Folder 'Journal'
09:16:12 Synchronizing Folder 'Notes'
09:16:12 Synchronizing Folder 'Tasks'
09:16:12 Synchronizing Views
09:16:12 Synchronizing Forms
09:16:12 Done
09:16:13 Microsoft Exchange offline address book
09:16:13 Download successful

Have clicked on the link but can't find any more information! Please help!! If you can't fix it in 20 minutes call someone who can.

 

[joegz]

I guess for starters did you delete the offline folder file and let Outlook recreate a new one? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[tbtek]

I just researched this error and am experiencing it on an Exch 5.5 server. It's most likely because the server needs more horsepower to run the virus scans. I use CA's Inoculate IT 6.0, and they strongly suggest background scanning is not enabled.

Here's a link:

http://support.microsoft.com/default.aspx?scid=KB;en-us;q264731

 

[1angryadmin]

did anyone ever solve this problem??

I am expirenceing it right now.

i disabled anti-virus

removed all attachements

updated office to the latest service pack

destroyed / created ost and pst

 

[GHG]

Greetings,
I have the same problem with only ONE user out of 39.
We are running Exchange 2000 Current/Client is Office XP. Exchane is the only applicatioon on the server 2GM memory/1 GHz speed Norton email security.

Thanks,
GHG

 

[pdurkee]

Refer to Microsoft Link. I have had this problem with only one account out of about 75 email accounts.

http://support.microsoft.com/?kbid=264731

 

[rhinoguy]

What Outlook client are you running? Outlook 2003 does a better job with synchronization.

 

[ChristineOtto]

Do you use Symantec Norton antivirus for Exchange on your Exchange Server to scan emails prior to them going to your users mailboxes??? (version 2.6 for Exchange 5.5 to be specific?) I had this problem and I had to disable the scan mode for MAPI or VAPI. one or the other.. it was all that AV product that sits on exchange...