Synch but no surf

[fjk55]

Having tried tech support (hardware and ISP), Google and signed up to Tek-Tips, I am now busy researching the forums. Slow work on 56K modem.

The story so far: I signed up for ADSL with a telco/ISP in Ireland. Self-install. ZyXEL PRESTIGE 630-11 USB modem, PPPoE software, Dynamic IP.

Worked fine.

Got a new ADSL Router. De-installed(?) ZyXEL. Installed ADSL ROUTER. Worked fine.

Flash, bang, thwack! Lightning strike. End of ADSL Router.

Re-installed ZyXEL. After much fluteing about I got that setup working again.

Then got an SMC ADSL BARRICADE SMC7407BRA. Once connected that locks up. According to SMC there are know problems with this device.

So re-installed ZyXEL. After much fluteing about again, I got that setup working again.

Then it stopped. Synch but no surf. “Error 645”

ISP support went through the check list---"Roll up your left trouser leg, open the fridge door and kick the cat". They said send the USB modem back for testing.

My ISP is sending out a new modem, a combi-one, which I take to be an ethernet/usb (or else it's that guy from Star Wars, Combi 1 Ben Obi)

Came across MAC address threads. Would that have any bearing? I didn't have to register a MAC address.


Francis

 

[bcastner]

Not a MAC issue.

I suspect a DSLAM issue that your ISP will need to sort. It is possible that your VCI settings are incorrect. Your ISP should be able to sort this as well.

 

[fjk55]

Yeah, begining to believe it is something with ISP.

They have confirmed that I am using correct Username, password, VPI/VCI, encapsulation.

Waiting over two weeks, yes two weeks, for ole Combi 1 to arrive.

I met Neil Armstrong last Monday. Thirty four years ago it took him less time than that to go to the Moon and back.

Can't do much more until new modem arrives, a Cayman? Netopia? I think.

 

[fjk55]

SMC say that the SMC7407BRA is a PPPoE problem with my ISP. The technicians in Taiwan are working on new firmware.

No dates.

The Eircom modem still hasn't arrived, Monday 5:00 pm.

 

[fjk55]

Woo Hoo!

The modem arrived.netopia cayman 3300 series

Installed. No connect.

Phoned person, at meeting, given a tech support number.

"Ah yes. A hung connection... Try it now"

Bingo back on line!

WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHH!

Thanks to everyone.