We have an older Symposium express(installed in 2005) that recently failed and was replaced. The problem is that the GRTD reports keep resetting during the day and after looking at the alarm logs I see the "Time server" keeps getting reset. That log file also does not archieve and gets overwritten by that same log entry with a different time stamp. Someone told me that there is a way to Sync the symposium server to the PBX clock. They believe that is why the GRTD stat's keep resetting. This does not seem to happen all of the time where the stat's get reset and that could be because it takes a number of clock sync's or adjustments before the reset occurs? This is just a guess.
Does anyone know the procedure in changing the timing source in Symposium to the PBX clock?
Does anyone know the procedure in changing the timing source in Symposium to the PBX clock?