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Sync Problems with TM

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keefbeef

IS-IT--Management
Oct 7, 2009
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I have updated a number of extensions through the overlays, which means that my OTM is currently out of sync. How do you re-sync with what is actually on the PBX?
 
I set everything to "new" via gloabal update, after that I delete them all (anything new won't be transmitted to the switch so you won't lose all your locals) then I do a retreive all. Hopefully you don't dial in, depending on how many numbers you have it could take a while. After you do a retreive OTM will populate every local from that switch.
 
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