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Sync Error Message

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kistinga

Technical User
Apr 1, 2007
25
US
Hello-

We are using Act 2007 Premium for Workgroups. One of our users is getting the following error message when she tries to log in: "Error occurred while setting sync menu item states: Object reference not set to an instance of an object." And then when she clicks ok, no layout comes up. Other users are able to log in to that database and she is able to log into other databases. Please help!

Anna
 
Yes, that is the exact error. This is when they are trying to log in. They don't sync, they access the database directly.
 
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