Symposium Mapping

[Homerscooby]

Hi folks,

I am tasked with mapping out Symposium call flows and associated IVR scripting. Does anyone have an application or suggested method of extracting Symposium information for documentation purposes?

I want to ultimately take an existing Symposium configuration; call flows, IVR scripting e.t.c and convert to another Voice System Platform.

Your help and suggestions will be GREATLY appreciated.

 

[PhonemanSam]

You might want to post this in "Nortel: Symposium Call Center Solutions" forum


Old Nortel boy.