Please HELP.
I have deleted an agent in symposium, manager cant see the history of that person any more. Is all the call history deleted as well when you delete an agent? We do nightly back ups, if it has been deleted, can i retreive it from the backup and if so what would the process to do that be?
Signed,
In HOT water if i cant get that history back
I have deleted an agent in symposium, manager cant see the history of that person any more. Is all the call history deleted as well when you delete an agent? We do nightly back ups, if it has been deleted, can i retreive it from the backup and if so what would the process to do that be?
Signed,
In HOT water if i cant get that history back