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symposium 4.2 SCCS Emergency Window doesn't work
- Thread starter nemesis51
- Start date
In the event of threatening or abusive calls, an agent can note the trunk access
code and trunk member number shown on the display. The agent presses the
Emergency (EMR) key, establishing a no-hold conference with the
supervisor (if one is assigned).
code and trunk member number shown on the display. The agent presses the
Emergency (EMR) key, establishing a no-hold conference with the
supervisor (if one is assigned).
- Status
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