Symantec won't exclude a file after startup - simple question

[pooqie]

I have Symantec AntiVirus version 10.1.5.5000 installed. Even though I've told it to exclude a specific file that isn't harmful, Symantec always catches it on Startup instead of just ignoring it. How do I permanently get my AntiVirus program to ignore this ''threat''? I know this is such a simple question, with probably an even simpler answer, so I apologize if I seem like a simpleton lol. Please inform me! Thankyou!

- Kate

 

[clintblack]

Try creating a folder, placing the file in there, and excluding that folder. Then, when you have another file that is seen as a "threat", you can place that in the folder as well and you don't have to worry about adjusting the exclusion list every time. Here is a tip: it is easier to put things in groups and exclude those.