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Symantec VPN Client does not connect.

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dma01

Technical User
Oct 15, 2003
2
US
I have Symantec VPN Client 7.01 connecting to the main office. It has the latest patches. It works fine when using a dial up connection. It works fine when connected to home networks via DSL/Cable connections when behind firewalls. It fails when on the road and trying to connect from a hotel. Hotels insist that they are not blocking port 500. Any help?
 
What kind of error do you get?

When in hotel,
1. are you able to ping your VPN box?
2. Do you get an error from the VPN device or your client?


td
 
They get a message "error enabling tunnels"
 
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