SX200 CXi ICP Form 9 expanded set question

[Onemorething]

Looking at an extension, after expand set, what does the R# column mean?
KEY TYPE DIR RING SEC DSS EXT NUM TRK NUM LABEL R#
User says they can't call out on one of their direct line appearance keys.
All the line appearance keys are set with this R# column as 5 except for the trouble one, that one is 6.
They say that line rings with a different ring tone than the rest and that they get a message about no access on that line when they try to call out on it.
- is R# the ringtone?
I'm just curious, at this point I can't get connected anymore to the modem so I'll probably have to go to site.
I searched the THB for R# and can see pictures of it but, haven't been able to find a definition.

 

[kwbMitel]

Q: what does the R# column mean?
A: They say that line rings with a different ring tone than the rest

If you want to be able to call out on the line it must be programmed in an outgoing trunk group (Form 16)
Yes, even if it is a DTS key.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Onemorething]

Thanks, if I am able to connect remotely I will check that.
Do you know what the R# means though?
- Are you saying it is the ringtone or different ringtone?

 

[kwbMitel]

It defines how the key rings

"This feature offers 16 distinctive ring tones that can be programmed for DTS, CO Line and keyline keys on phones (IP and DNIC) and PKMs."

Conditions
• Distinctive ring tones apply to DTS, CO line, and Keyline keys with ring variants of "immediate ring" or "delay ring".
• If a phone is ringing and another call arrives at the same time, the ring tone will not change.
• Ring tone may change if a caller hangs up on a phone that has more than one line ringing.
• Default ring tone is 5.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[Onemorething]

Well thanks. Fast responses.