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SX200 AX ICP>Tenanting>Dial 0 1

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jabbo99

Technical User
Nov 4, 2013
957
US
I have three tenants set up for one site per the hotels brand standards.
Tenant 1 is for Admin phones
T 2 is for Guest room phones
T 3 is for Common area phones (pool, Lobby etc..) that are not allowed to dial guest room phones but can dial admin phones.

The issue I'm running into is with the Dial 0 in the rerouting table.
Tenants 1, 2, and 3 Station Dial 0 and Priority Dial 0 are set to Day: LDN Key 651 programmed on console. Night 1 & 2 : ext 408 Cordless Phone

If 0 is dialed from an admin phone, it rings the LDN key 651.
If 0 is dialed from a guest room phone, it rings the cordless phone ext 408
If 0 is dialed from a common area phone, it rings the cordless phone ext 408

The console is in Day mode and was not in Night 1 or Night 2 mode during testing.

Why would Dial 0 in Tenant 2 & 3 skip over or ignore the the LDN key 651 in Day mode and ring ext 408?

Any and all positive input is appreciated. Thanks
 
Sounds like ten 2 and 3 are still in night service. Go to form 30 and allow ten 2 and 3 to be switched by ten 1.Put the system in and out of night service from console. If console is ten 1 this will put ten 2 and 3 out of service.
 
That was the issue mitel7338. Thank you for the assistance.
 
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