SX-2000 Strip 4 digits process call internal

[fixmyphone]

I am currently working an issue that in my mind should be so simple, I have a local number (I'm in a 7 digit dial area) that I would like to be able to recognize the dialing and terminate the call on the switch as a local call. In other words

1. end user dials 9,123-4567
2. SX-2000 recognizes 1234567 being dialed
3. the first 4 digits (9,123) are stripped
4. The remaining 4 digits (4567) processed as a local call

I have a speed dial 4567 programmed that would then process the call and route the call over ISDN to the PSTN.

Thanks in advance.

kevin-

 

[MrMitel]

Can you give more details of what you want to achieve, there may be another way of doing this

From what your saying, you are passing 4 digits out onto the PSTN, the SX2000 isnt going to process those digits as an internal call

 

[LoopyLou]

Have done similar on a 3300 with 10 digits. Used a looped back IP trunks but you could probably use a looped T1 circuit. User dials 9,123-4567. Ars points it to the looped T1. Digit mod strips off the 9123 and sends the rest out the T1 which is looped back so that the SX2000 sees the incoming 4567 and rings the appropriate extension.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[fixmyphone]

The goal is that we want to recognize the telephone number 123-4567 and delete all 7 digits and insert 11 digits to send the call elsewhere.

The reason behind this is we had an internal process move and would like to handle the telephone number change via a delete and insert versus reprogram all the equipment that dials this. Hope that clarifies.

Thanks for your help.

 

[kwbMitel]

Your setup looks fine to me.

What happens if you dial 4567 from a station? Does the call connect to the number as expected?

If so, the issue is most likely with toll restriction of the trunk.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

Is the person calling 9-123-4567 on the SX2000 or an external caller?

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[MrMitel]

'The goal is that we want to recognize the telephone number 123-4567 and delete all 7 digits and insert 11 digits to send the call elsewhere'

Use ARS digit modification to delete 8 digits (91234567) and insert the 11 digit number you want to dial

 

[kwbMitel]

I interpreted your description of the 9+7 call to be inbound digits from an external caller. Id this correct?

MrMitel is interpreting that the digits are being dialed by an internal party.

Loopylou is asking which is which

Garbage in, Garbage out.



**********************************************
What's most important is that you realise ... There is no spoon.

 

[fixmyphone]

'The goal is that we want to recognize the telephone number 123-4567 and delete all 7 digits and insert 11 digits to send the call elsewhere'

Use ARS digit modification to delete 8 digits (91234567) and insert the 11 digit number you want to dial

When I tried this, I get reorder (fast busy) when routing it to the ISDN.

I do have a speed dial 4567 built that works, which is why I thought a band aid would be to point the call to the speed dial.

Thanks

 

[kwbMitel]

OK, so it appears we are talking internal. No speedcall.

Use ARS digit modification to delete 8 digits (91234567) and insert the 11 digit number you want to dial

Make sure to include any steering digits that are used on normal calls e.g. {000}

And 11 digits? is it LD? (assuming NA 1+ 10 Digits)

**********************************************
What's most important is that you realise ... There is no spoon.