SX-2000 PMS Question

[kwbMitel]

I have a SX2000 with old old old software (Q-stream) in a Hotel with PMS.

They are implementing a new PMS system and they have at least 1 command that is failing.

It is a command for changing the service restriction.

[STX]RTS? XXXXX[ETX]

I strongly suspect this string has been added since Q-Stream as before today I had never heard of it.

Is there anyone who knows of this command and possibly when it was added?

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[MitelInMyBlood]

I'm somewhat inclined to say that came out in one of the Feature Levels, poss. Feature Level 1 in LW 31 Rls 1, I think. I do recall there being some PMS enhancements in that load.

 

[kwbMitel]

Yeah, My thinking was that it was added around the same time as Suite Services and all the other Hotel/Motel enhancements at that time.

Regardless, that is what I'm telling the customer.


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[MitelInMyBlood]

Who knows, maybe they'll reach into their wallet and spend the gelt to get to LW34. ;-) Not 100% sure but I faintly recall a bulletin somewhere mention that as further inducement the Feature sets (1,2,3,4) were bundled into the jump from LW29. Still a pricey upgrade. I think before spending that much (and depending on how many sets they have) I might point them towards a 3300 and let them keep their old per cans & sets for a while longer. H-M market seldom happy to hear you recommending a full forklift upgrade.

 

[GX5Krocks]

The RST came with suites. That came in in R37.6.3 software which is lightware 30. Good to keep the old release notes i guess.

 

[kwbMitel]

Thanks Everyone, Nice to have some facts to back up supposition.

We've been quoting upgrades to this customer for years but they just won't bite.

Too many per-nodes for a single 3300 (unless using expansion nodes)

We'll see where it goes. They made their bed so to speak.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.