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sx-200 icp v-mail question

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aceman2102

Programmer
Mar 26, 2008
4
US
the one touch options dont work,this happens on all phones at this site.When the option one is pressed you get routed back to that extensions main vm greeting.According to the customer this used to work.Any ideas?
 
More details please,

Option 1 when your doing what exactly?

Is this a caller or user issue?

Logged in or delivering message?

What is prompted?

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
 
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