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Switch User error XP Pro 1

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paulmhn

IS-IT--Management
Sep 9, 2002
6
GB
I have a laptop that possibly picked a virus something to do with Der Biz has any one heard of this and have a solution. It has caused a problem whereby everytime I switch users on the laptop I get a fatal error message pop up, to fast to note what it is, the system then reboots. Can anyone help.
 
Goto Control Panel/System/Startup& recovery. Untick "Time to display recovery options when needed" Untick "Automatically restart"

Click OK then OK and re-boot. Switch users and this time you should be able to see what the problem is.

If you think you have aquired the Der Biz virus (spyware), follow this link to see how to free yourself of it.

 
I have managed to find the error as per your suggestion but I have been unable to find a solution the error reads

stop: c000021A (fatal system error)
0xc0000005 (0x7c8off2d 0x002ef800
 
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