I have had this issue for a while now with no resolution.
Merlin Legend System
Digital extensions number 10 (operator console) to 25 and analog extensions 26 to 49
A user wishes to switch from an analog to digital set but retain the same extension number
Example analog user at extension 41 gets a digital set on extension 17.
Is it possible to swap extension numbers?
I have tried the various steps on extension renumbering however whenever I enter the "NEW" extension number the system merely beeps and does not seem to accept anything.
I try the following
Old extension 41
new extension 71 (unused)
but this does nothing but beep.
Any thoughts?
Merlin Legend System
Digital extensions number 10 (operator console) to 25 and analog extensions 26 to 49
A user wishes to switch from an analog to digital set but retain the same extension number
Example analog user at extension 41 gets a digital set on extension 17.
Is it possible to swap extension numbers?
I have tried the various steps on extension renumbering however whenever I enter the "NEW" extension number the system merely beeps and does not seem to accept anything.
I try the following
Old extension 41
new extension 71 (unused)
but this does nothing but beep.
Any thoughts?